Privacy Policy

Last Updated: August 17, 2026

This Privacy Policy describes how hawk-ware collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information when you submit enquiry forms
  • Email address for communication purposes
  • Project details and specifications you provide
  • Technical data about your visit through cookies and analytics

How We Use Your Information

We use the collected information for the following purposes:

  • Processing and responding to your service enquiries
  • Providing quotations and project consultations
  • Improving our website functionality and user experience
  • Sending relevant information about our services (with your consent)
  • Complying with legal obligations and industry regulations

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using industry-standard protocols.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in our operations (under strict confidentiality agreements)
  • Legal authorities when required by law or to protect our rights
  • Business partners for project fulfillment (with your explicit consent)

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Please refer to our Cookies Policy for detailed information.

Your Rights

Under Australian privacy laws, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate data
  • Request deletion of your information (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant privacy authority

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related data is typically retained for seven years in accordance with business record requirements.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Unit 7, 142 Enterprise Drive, Bundamba, QLD 4304, Australia